TERMS AND CONDITIONS OF THE ONLINE STORE

 

1. The present Terms and Conditions lay down the terms and conditions as well as the rules and regulations and specify the general manner of conducting sales by Michał Druszcz operating under the business name MD Water Sports Michał Druszcz with its registered office in Zielonka via the Online Store www.wakeshop.pl (hereinafter referred to as the "Online Store") and set forth the terms and conditions as well as the rules and regulations of providing gratuitous electronic services by Michał Druszcz carrying out business activity under the registered name MD Water Sports Michał Druszcz with its registered office in Zielonka.

 

1. Definitions

1. Working Days - means days of the week from Monday to Friday with the exception of statutory holidays.

2. Delivery (to deliver) - means the factual action of delivering the Goods specified in the order to the Customer by the Seller through the Supplier.

3. Supplier - means a delivery company with which the Seller cooperates in respect of Delivering the Goods.

4. Password - means a sequence of letters, numbers or other characters chosen by the Customer during the Registration in the Online Store, used for the purposes of securing the access to the Customer's Account in the Online Store.

5. Customer- means an entity in favour of which, in accordance with the Terms and Conditions and the provisions of the Polish law, electronic services are to be provided or with which a Sales Agreement may be concluded.

6. Consumer - means a natural person carrying out a legal transaction, which is not directly related to his or her business activity and/or professional activity, with the Entrepreneur.

7. Customer's Account - means a panel, individual for each Customer, which is opened on his or her behalf by the Seller, after the Customer has registered (formalised by the action of Registration) and concluded the agreement for the provision of the service of maintaining the Customer's Account.

8. Entrepreneur – means either a natural person, a legal person or an organisational unit other than a legal person having a statutory legal capacity, that conducts business activity and/or professional activity in its own name and makes juridical acts directly related to its business activity and/or professional activity.

9. Terms and Conditions - means the present Terms and Conditions.

10. Registration (to register) - means a factual action carried out in the manner specified in the Terms and Conditions required for the Customer to be able to use all the functions of the Online Store.

11. Stationary Store - means a customer service point located at the following address: Wał Miedzyszyński 377, 03-980, Warsaw.

12. Seller - means Michał Druszcz who is carrying out business activity under the business name MD Water Sports Michał Druszcz with its registered office at Wschodnia 20, 05-220, Zielonka, Tax Identification Number NIP: 1250045027, statistical identification number REGON: 011657504, registered in the Central Registration and Information on Business of the Republic of Poland kept by the Ministry of Investment and Economic Development, email: sklep@wakeshop.pl, and who is simultaneously the owner of the Online Store.

13. Store’s Website - means the websites where the Seller runs the Online Store, operating under the domain name www.wakeshop.pl.

14. Goods - means a product presented by the Seller via the Store's Website, which may be the object of a Sales Agreement.

15. Durable Medium - means a material or a tool enabling the Customer and/or the Seller to store his or her personal information in a manner enabling access to this information in the future for a period of time appropriate for the purposes for which this information is used, and which allows for the reproduction of the stored information in an unchanged form.

16. Sales Agreement - means a distance sales agreement concluded between the Customer and the Seller in accordance with the terms specified in the Terms and Conditions.

 

2. General provisions and using the Online Store

1. All rights to the Online Store, including but not limited to proprietary copyrights, intellectual property rights to its name, its domain name, Store's Website, as well as to patterns, forms, and logotypes on the Store's Website (with the exception of logotypes and photographs on the Store's Website used for the purposes of presenting Goods, the copyrights to which belong to third parties) belong to the Seller, and they shall be used only in a manner specified in and in accordance with the Terms and Conditions and with the Seller's consent in writing.

2. The Seller shall take due care to make the Online Store accessible to Internet users using various popular Internet browsers and operating systems, as well as various types of devices and types of Internet connections. The minimum technical requirements to access the Store's Website are Internet Explorer 11 or later or Chrome 39 or later or Firefox 34 or later or Opera 26 or later or Safari 5 or later, with JavaScript enabled, cookies accepted and an Internet connection speed of at least 256 kbit/s. The Store's Website is optimized for a minimum screen resolution of 1024x768 pixels.

3. The Seller uses cookies, a type of files saved by the Seller's server on the hard disk of the Customer's terminal equipment (end device) when the Customer uses the Store’s Website. Cookies are used to enable proper functioning of the Store's Website on the Customer’s terminal equipment. Cookies do not damage the Customer's terminal equipment and do change the configuration of the Customer's terminal equipment or in the software installed on such equipment. The Customer may disable cookies in the Internet browser installed on his or her terminal equipment. However, the Seller informs that disabling cookies may cause difficulties or prevent the Customer from using the Store's Website.

4. In order to place an order in the Online Store via the Store's website and to use electronic services provided on the Store's website, it is necessary for the Customer to have an active e-mail account.

5. The Customer shall not, under any circumstances, provide and/or use in any way illegal content and the Customer shall not use the Online Store, the Store’s Website or any of the gratuitous services provided by the Seller in a manner which violates the governing law, which is contrary to good morals or which infringes the personal rights of third parties.

6. The Seller declares that the public nature of the Internet and the use of electronic services may be connected with the risk of the Customer's data being obtained and modified by unauthorized persons, therefore the Customer should use appropriate technical means that minimise the above-mentioned risk. In particular, the Customer should use antivirus software and identity protection programs when using the Internet. The Seller never asks the Customer to reveal his or her Password in any form.

7. The Customer shall not use the resources and functions of the Online Store in order to conduct activities that could harm and/or infringe the interests of the Seller.

 

3. Registration

1. In order to create a Customer Account, the Customer is obliged to Register free of charge.

2. The Registration is not necessary in order to place an order in the Online Store.

3. In order to Register, the Customer should fill in the registration form made available by the Seller on the Store’s Website and submit the filled registration form electronically to the Seller by selecting the appropriate function in the registration form. During the registration process, the Customer creates an individual Password.

4. While filling in the registration form, the Customer becomes acquainted with the Terms and Conditions and accepts all the provisions by selecting the appropriate field (box) in the form.

5. During the Registration process, the Customer may voluntarily consent to the processing of his or her Personal Data for marketing purposes by selecting the appropriate field (box) in the registration form. In such a case, the Seller shall explicitly inform the Customer about the purpose of collecting his or her Personal Data, as well as about all third parties the Seller knows of, who may now or in the future have access to this Data.

6. The Customer's consent tothe processing of his or her personal data for marketing purposes is not required for concluding an agreement with the Seller for the provision of the service of maintaining the Customer's electronic Account. The consent may be withdrawn at any time by submitting to the Seller a relevant statement. Such a statement may be submitted to the Seller by, inter alia, e-mail or regular mail.

7. After sending the filled in registration form, the Customer shall receive immediately, by e-mail send to the e-mail address specified in the registration form, a confirmation of Registration given by the Seller. At this moment, the agreement for the provision of the electronic services of maintaining the Customer's Account is concluded, and the Customer now has the access to the Customer's Account and may change the data provided during the Registration.

 

4. Orders

1. Information presented on the Store's Website does not constitute an offer of the Seller within the meaning of the Polish Civil Code, but this information only invites the Customer to submit offers for concluding a Sales Agreement.

2. The Customer may place orders in the Online Store via the Store's Website 7 days a week, 24 hours a day.

3. When placing an order via the Store's Website, the Customer completes the order by selecting the Goods in which he or she is interested. The Goods are added to the order by means of selecting the command ADD TO CART located below the product (Goods) presented on the Store's Website. After completing the whole order and specifying the method of Delivery and the form of payment in the “CART” field, the Customer places the order by sending the order form to the Seller and clicking the button "I Confirm My Order/Order with obligation to pay" on the Store's Website. Each time, before sending the order form to the Seller, the Customer shall be informed about the total price of both the selected Goods and Delivery, as well as about all additional costs that he or she is required to incur in connection with the Sales Agreement.

4. Placing an order constitutes an offer made by the Customer to the Seller to conclude a Sales Agreement for the Goods being the object of the order.

5. After placing the order, the Seller sends a confirmation of the placement of the order to the e-mail address provided by the Customer.

6. Then, after confirming the order, the Seller sends to the e-mail address provided by the Customer information that the order has been accepted for processing. Information that the order has been accepted for processing is the Seller's declaration that he accepts the offer referred to in Paragraph 4 of Article 4 of the present Terms and Conditions and the Sales Agreement is concluded at the moment when the Customer receives this information.

7. After concluding the Sales Agreement, the Seller confirms to the Customer the terms and conditions of the agreement by sending them on a Durable Medium to the Customer's e-mail address and/or in writing to the address provided by the Customer during the Registration and/or during the placement of an order.

 

5. Payments

1. Prices on the Store's Website placed next to a given product (Goods) are gross prices and do not contain information on the costs of the Delivery and any other costs that the Customer shall be obliged to incur in connection with the Sales Agreement, of which the Customer shall be informed when choosing the method of Delivery and when placing an order.

2. The Customer may choose the following forms of payment for the Goods ordered:

a) bank transfer to the Seller's bank account (in such a case, the processing of the order shall commence after the Seller confirms to the Customer that the order has been accepted and that the funds have been credited to the Seller's bank account);

b) bank transfer to the Seller's bank account with collection in person in the Stationary Store (in such a case, the processing of the order shall commence forthwith after the Seller confirms to the Customer that the order has been accepted, and the Goods shall be released after the funds have been credited to the Seller's bank account);

c) in cash on delivery, payed to the Supplier at the time of Delivery (in such a case, the processing of the order shall commence after the Seller confirms to the Customer that the order has been accepted);

d) bank transfer via PayU, an external, ancillary payment system operated by PayU S.A. with its registered office in Poznań (in such a case, the processing of the order shall commence after the Seller confirms to the Customer that the order has been accepted and after the Seller has received information from PayU that the payment has been made by the Customer);

e) bank transfer via PayPal, an external, ancillary payment system operated by PayPal (Europe) S.à r.l. & Cie, S.C.A. with its registered office in Luxembourg (in such a case, the processing of the order shall commence after the Seller confirms to the Customer that the order has been accepted and after the Seller has received information from PayPal that the payment has been made by the Customer

3. The Customer shall make a payment for the order in the amount stipulated in the Sales Agreement within seven Working Days, if he or she has chosen the form of prepayment.

4. In the event of the Customer's failure to pay within the period referred to in Paragraph 3 of Article 5 of the present Terms and Conditions, the Seller sets an additional time limit for the Customer to make the payment and notifies the Customer about it on a Durable Medium. Information about the additional time limit for making the payment shall also include information that after the expiry of this limit the Seller shall withdraw from the Sales Agreement if the Customer defaults on the payment. In the event of the ineffective expiry of the second time limit for payment, the Seller shall send on a Durable Medium to the Customer a statement on withdrawal from the Sales Agreement pursuant to Article 491 of the Polish Civil Code.

 

6. Delivery

1. The Seller shall deliver the Goods within the territory of the European Union.

2. The Seller shall be obliged to deliver the Goods which are the object of the Sales Agreement without defects.

3. The Seller publishes on the Store's Website information on the number of Working Days needed for the order to be processed and the Goods to be delivered.

4. The date of Delivery and the processing of the order indicated on the Store's Website is calculated in Working Days in accordance with Paragraph 2 of Article 5 of the present Terms and Conditions.

5.The Goods ordered are delivered to the Customer via the Supplier to the address provided in the order form.

6. On the day when the Goods are shipped to the Customer (when the Customer has not chosen the possibility of collecting the Goods in person), the Seller informs the Customer about the shipment by sending information to the Customer's e-mail address.

7. The Customer shall examine the parcel he or she was delivered within customary time limit and in the customary manner for such a Delivery. Should the parcel be lost or damaged, the Customer shall have the right to demand that the Supplier's employee draw up the appropriate protocol.

8. The Customer has the option to collect in person the Goods ordered. The Goods can be collected in the Stationary Store on Working Days, during the opening hours indicated on the Store's Website, after arranging with the Seller the date of collection by e-mail or by telephone.

9. The Seller, in accordance with the intent of the Customer, attaches to the shipment that is the object of the Delivery a receipt or a VAT invoice for the Goods delivered.

10. Should the Customer be absent at the address he or she specified as the Delivery address when placing the order, the employee of the Supplier shall leave a non-delivery notice and/or attempt to contact the Customer by telephone in order to determine the date on which the Customer shall be present. In the case of returning the Goods ordered to the Online Store by the Supplier, the Seller shall contact the Customer by e-mail or by telephone in order to set with the Customer new date and costs of Delivery.

 

7. Implied Warranty

1. The Seller shall ensure that that Goods are delivered free from physical and legal defects. The Seller shall be liable to the Customer if the Goods have a physical or legal defect (the Implied Warranty).

2. If the Goods are defective, the Customer may:

a) demand a price reduction by means of a statement or withdraw from the Sales Agreement by submitting a relevant statement, unless the Seller forthwith and without undue inconvenience for the Customer replaces the defective Goods with Goods that are free from defects or removes the defect. This restriction shall not apply if the Goods have already been replaced or repaired by the Seller or the Seller has not fulfilled the obligation to replace the Goods with Goods that are free from defects and/or to remove the defect. The Customer may demand, in lieu of removing the defect, that the Goods be replaced with Goods that are free from defects, or, in lieu of replacing the Goods, that the defect be removed, unless bringing the Goods into conformity with the agreement in the manner chosen by the Customer is impossible or would incur excessive costs in comparison with the manner proposed by the Seller. When assessing whether the costs are excessive, the Seller takes into account the value of the Goods that are free from defects, the type and significance of the defect found, as well as inconveniences to which a different method of satisfying the claim would expose the Customer.

b) demand replacement of the defective Goods with Goods that are free from defects or removal of the defect. The Seller shall be obliged to replace the defective Goods with Goods that are free from defects or to remove the defect within a reasonable time without undue inconvenience for the Customer. The Seller may refuse to satisfy the Customer's demand if bringing the Goods into conformity with the Sales Agreement in the manner chosen by the Customer is impossible or would incur excessive costs in comparison with the alternative manner of bringing the Goods into conformity with the Sales Agreement. The costs of repair or replacement shall be borne by the Seller.

3. The Customer who exercises the rights resulting from the Implied Warranty is obliged to deliver the defective Goods to the address of the Seller. Should the Customer be simultaneously a Consumer, the costs of delivering the Goods to the Seller shall be borne by the Seller.

4. The Seller shall be liable under the Implied Warranty should a physical defect be discovered within two years from the date of the Delivery of the Goods to the Customer. Any claim for removal of a defect or replacement of the Goods with Goods that are free from defects shall expire after a lapse of one year, but this time limit shall not expire before the lapse of the time period specified in the first sentence of this Paragraph. Within this period, the Customer may withdraw from the Sales Agreement or demand a price reduction on the grounds of the Goods being defective. Should the Customer demand, by means of a statement, replacement of the Goods with Goods that are free from defects or removal of a defect, the time period for withdrawal from the Sales Agreement or for submission of a statement where the Customer demands a price reduction begins to run at the moment of the ineffective expiry of the time period for replacing the Goods or removing the defect.

5. Any claims or complaints related to the Goods or the performance of the Sales Agreement may be submitted in writing to the address of the Seller.

6. The Seller shall respond to any claim or complaint related to the Goods or to the performance of the Sales Agreement submitted by the Customer within 14 Working Days from the date of receiving such a complaint or claim.

7. The Customer may submit a complaint to the Seller in connection with gratuitous electronic services provided by the Seller. A complaint may be submitted in electronic form and sent to the following address: sklep@wakeshop.pl. In the complaint the Customer shall include a description of the problem. The Seller shall immediately, but not later than within 14 Working Days, consider the complaint and answer the Customer.

 

8. Warranty

1. The Goods sold by the Seller may be covered by the warranty granted by the Manufacturer of the Goods and/or the Distributor thereof.

2. Should the Goods be covered by such a warranty, relevant information concerning the existence and contents of the warranty shall be presented on the Store's Website.

 

9. Withdrawal from the Sales Agreement

1. The Customer who is simultaneously a Consumer and has concluded the Sales Agreement may withdraw from this Agreement within 14 days without stating a reason.

2. The time period for withdrawal from the Sales Agreement begins to run from the moment when the Consumer gains possession of the Goods. The Consumer may withdraw from the Sales Agreement by submitting a statement of withdrawal to the Seller. This statement may be submitted e.g. in writing to the address of the Seller or by e-mail to the e-mail address of the Seller. The statement may be made by filling in the form, the template of which is available on the Store's Website (Withdrawal form). In order to meet the withdrawal deadline, it is sufficient to submit the statement before the expiry of the said time period. The Seller shall immediately confirm to the Consumer the fact of receiving the form submitted via the Store’s Website.

3. In the event of withdrawal from the Sales Agreement, the Agreement is considered as not concluded.

4. If the Consumer has made a declaration of withdrawal from the Sales Agreement before the Seller has accepted his offer, the offer ceases to be binding.

5. The Seller shall be obliged to immediately, i.e. not later than within 14 days from the date of receiving the Consumer's statement of withdrawal from the Sales Agreement, reimburse the Customer for all the payments made by the Consumer in connection with the Sales Agreement, including the cost of the Delivery of the Goods to the Consumer. The Seller may withhold the reimbursement of payments made by the Consumer until the Goods are delivered to the Seller or the Customer provides evidence that the Goods has been shipped to the Seller, depending on which event occurs earlier.

6. If the Consumer who exercises the right of withdrawal has chosen a method of Delivery of the Goods other than the cheapest ordinary method of Delivery offered by the Seller, the Seller shall not be obliged to reimburse the Consumer for the additional costs incurred by the Consumer.

7. The Consumer is obliged to return the Goods to the Seller forthwith, but not later than within 14 days from the day on which the Customer withdrew from the Sales Agreement. In order to meet the return deadline, it is sufficient to ship the Goods to the address of the Seller before the expiry of the said time period.

8. In the event of withdrawal, the Customer who is simultaneously a Consumer shall bear only the direct costs of returning the Goods.

9. If, due to its nature, the Goods cannot be sent back by mail as a regular parcel, the Seller shall inform the Consumer about the costs of returning the Goods on the Store's website.

10. The Consumer shall be liable for diminished value of the Goods resulting from its use in a manner beyond that which is necessary to determine the nature, characteristics and the manner in which the Goods function.

11. The Seller shall reimburse the Consumer for the payment by using the same method of payment as the Consumer, unless the Consumer has expressly agreed to another method of reimbursement which does not entail any costs for the Consumer.

 

10. Free of charge services

1. The Seller provides gratuitous electronic services to the Customer:

a) Contact form;

b) Newsletter;

c) Recommend to a friend;

d) Maintaining the Customer's Account.

2. The services stipulated in Paragraph 1 of Article 10 above shall be provided 7 days a week, 24 hours a day.

3. The Seller reserves the right to choose and change the type, form, time and manner of granting access to the selected services listed above, of which the Seller shall inform the Customer in a manner appropriate for amending the present Terms and Conditions.

4. The Contact form service consists in sending a message to the Seller by means of a form placed on the Store's website.

5. It is possible to resign from the gratuitous Contact form service at any time and to do so the Customer shall refrain from sending inquiries to the Seller.

6. The Newsletter service may be used by any Customer who enters his or her e-mail address using the registration form made available by the Seller on the Store's Website. After sending the filled in registration form, the Customer receives forthwith, by e-mail to the e-mail address provided in the registration form, a confirmation by the Seller. At that moment, the agreement for the provision of the Newsletter electronic service shall be concluded. During the Registration process, the Customer may additionally select the appropriate field (box) in the registration form in order to subscribe to the Newsletter service.

7. The Newsletter service consists in sending by the Seller, to the e-mail address of the Customer, e-mail messages containing information about new products or services offered by the Seller. The Newsletter is sent by the Seller to all Customers who have subscribed to this service.

8. Each Newsletter sent to the Customer contains, in particular, information about the sender, a filled in "subject" field which defines the contents of the message and information about the possibility and manner of cancelling the gratuitous Newsletter service.

9. The Customer may at any time cancel his or her subscription to the Newsletter by unsubscribing from the subscription via the link provided in each electronic message sent in connection with Newsletter service or by selecting the appropriate field (box) in the Customer's Account.

10. The Recommend to a friend gratuitous service consists in the Customer having the possibility of recommending, by means of an electronic message, Goods of his or her choice to a friend (friends) of the Customer. Before sending the message, the Customer selects the Goods to be recommended and then, via the Recommend to a Friend service, fills in the form by providing his or her e-mail address and the e-mail address of a friend to whom the Customer wants to recommend the selected Goods. The Customer shall not use this service for any other purpose than recommending the selected Goods. The Customer shall not receive any remuneration or any other type of benefits for using the service in question.

11. It is possible to resign from the gratuitous Recommend to a friend service at any time and to do so the Customer shall refrain from recommending Goods to his or her friend(s).

12. The Maintaining the Customer Account service is available after registration under the terms and conditions described in the present Terms and Conditions and consists in making available to the Customer a dedicated panel on the Store's Website where the Customer can manage and modify the data provided during the Registration, as well as track the status of orders and the history of orders already completed.

13. The Customer who has completed the Registration process may submit to the Seller a request to delete his or her Customer Account, whereby should such a request be made by the Seller, it may be deleted within 14 days from the date of the request.

14. The Seller shall be entitled to block access to the Customer's Account and free of charge services in the event that the Customer acts to the detriment of the Seller or other Customers and/or the Customer violates the provisions of the governing law or the provisions of the Terms and Conditions, or when blocking access to the Customer's Account and free of charge services is justified by security reasons, in particular when the Customer breaches the Store's Website security measures or in the event of any other hacking activities taking place. Blocking access to the Customer's Account and free of charge services for the aforementioned reasons lasts for the period necessary to resolve the issue constituting the basis for blocking access to the Customer's Account and free of charge services. The Seller shall notify the Customer about the blocking of access to the Customer's Account and free of charge services by e-mail to the address provided by the Customer in the registration form.

 

11. Protection of Personal Data

1. The Seller is the Controller of the Personal Data of the Customers provided by them to the Seller voluntarily during the Registration and/or when placing a one-off order and/or when using the electronic services provided by the Seller and/or within the framework of other circumstances specified in the Terms and Conditions.

2. The Seller processes the Personal Data of the Customers in order to process orders and to provide electronic services, as well as for other purposes set forth in the Terms and Conditions. The data shall be processed exclusively on the basis of the provisions of the governing law or on the basis of the consent given by the Customer in accordance with the provisions of the governing law.

3. The databaseof Personal Data provided to the Seller is reported by the Seller to the President of the Office for Personal Data Protection (PUODO, Prezes Urzędu Ochrony Danych Osobowych).

4. The Customer provides his or her Personal Data to the Seller voluntarily, with a reservation that failure to provide specific data in the process of Registration makes it impossible to register and set up a Customer Account and makes it impossible to place and process the Customer's Order should the Order be placed without registering.

5. Everyone who provides the Seller with their Personal Data has the right to access them and modify them.

6. The Seller shall ensure the possibility of removing Personal Data from the database, in particular should the Customer's Account be deleted. The Seller may refuse to delete Personal Data in the event that the Customer has not made payments in the amount due to the Seller or has violated the governing law and the record of Personal Data is necessary to clarify the circumstances in question and determine the liability of the Customer.

7. The Seller shall protect the Personal Data provided to the Seller and makes every effort to protect them against any unauthorized access or use.

8. The Seller provides the Personal Data of the Customers to the Supplier in the extent necessary for the Delivery process.

 

12. Termination of the agreement (not applicable to Sales Agreements)

1. Both the Customer and the Seller shall have the right to terminate the agreement for the provision of electronic services at any time and without stating reasons, subject to retaining the rights acquired by the other party prior to the termination of the agreement and the provisions laid down in the following paragraphs.

2. The Customer who has completed the Registration process shall terminate the agreement for the provision of electronic services by sending to the Seller an appropriate declaration of intent by any means of remote communication which will allow the Seller to become acquainted with the Customer's declaration of intent.

3. The Seller shall terminate the agreement for the provision of electronic services by sending to the Customer an appropriate declaration of will to the e-mail address provided by the Customer during the Registration process.

 

13. Final provisions

1. The Seller shall be liable for non-performance or defective performance of the agreement, however in the case of agreements concluded with Customers who are simultaneously Entrepreneurs the Seller shall be liable only in the case of intentional damage and within the limits of the factual losses incurred by the Customer who is simultaneously an Entrepreneur.

2. The contents of the present Terms and Conditions may be recorded by means of printing, saving on any medium or downloading at any time from the Store's Website.

3. In the event of a dispute arising on the basis of the concluded Sales Agreement, the parties shall seek to resolve the matter amicably. The law applicable to the settlement of any disputes arising under these Terms and Conditions shall be the Polish law.

4. The Customer may seek out-of-court methods of complaint handling and claims assertion. In this respect it is possible for the Customer to use mediation. Lists of permanent mediators and existing mediation centres are provided and made available by the Presidents of the competent District Courts. A Customer who is simultaneously a Consumer may also use out-of-court complaint handling and claims assertion by submitting the complaint via the European ODR platform available at the address: http://ec.europa.eu/consumers/odr/.

5. The Seller shall have the right to amend the present Terms and Conditions. All orders accepted by the Seller for processing before the date of entry into force of the new Terms and Conditions are processed on the basis of the Terms and Conditions which were in force on the date of placing the order by the Customer. Amendments to the Terms and Conditions shall enter into force within 7 days from the date of publication on the Store's Website. The Seller shall inform the Customer about the entry into force of the new Terms and Conditions 7 days prior to date of the entry into force thereof by e-mail containing a link to the text of the amended Terms and Conditions. If the Customer does not accept the new Terms and Conditions he or she is obliged to notify the Seller of this fact, in which case the agreement shall be terminated in accordance with the provisions of Article 12 of the Terms and Conditions.

6. In the event of any discrepancies between the Polish and English language versions then the binding version shall be the Polish version.

7. The Terms and Conditions shall enter into force on 27.09.2018.